SoccerZone USA

Returns & Exchanges

Not the right fit? No problem. We make returns and exchanges simple so you can shop with confidence.

30-Day Returns

Return items within 30 days of delivery for a full refund.

Free Return Shipping

We provide a prepaid return label at no cost to you.

Easy Refunds

Refunds are issued to your original payment method within 5-7 business days after processing.

How It Works

Three simple steps to return or exchange your items.

1

Request a Return

Log in to your orders, find the item you want to return, and submit a return request. Choose between a refund, store credit, or exchange.

2

Ship It Back

Once approved, we'll email you a prepaid return label. Print it, attach it to your package, and drop it off at any carrier location.

3

Get Your Refund or Exchange

When we receive your return, we'll inspect the items and process your refund or ship your exchange within 3-5 business days.

What Can Be Returned?

Most items are eligible for return. Here are the details.

Eligible for Return

  • Standard apparel and merchandise
  • Unworn items in original condition
  • Wrong size or wrong item received
  • Damaged or defective items
  • Items within 30 days of delivery

Not Eligible

  • Customized jerseys (name/number printed)
  • Items past the 30-day return window
  • Items that have been worn, washed, or altered
  • Items without tags or original packaging removed

Customized jerseys with defects (printing errors, wrong name/number) are still eligible for return. Please contact us for assistance.

Ready to Start a Return?

Log in to your orders to begin the return process. You can also track your order or look up a specific order by number.

Need help? Contact us at our support page.